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Welcome to our customer services

Look no further to find answers to some of our most frequently asked questions.


We are sorry to hear you believe your item is faulty, Please return the goods back to us including details where possible of:

>  Your Order Number
>  Product Code/Product Name
>  Details of the fault
>  Whether you would prefer a refund or replacement

We advise that you send items back via registered post. The return address is:

Customer returns
Cruise Fashion
Martland Park
Challenge Way

As soon as we receive the returned goods they will be examined and we will notify you by email of a refund as soon as possible, and in any case within thirty (30) working days. Goods deemed as faulty will be refunded in full or exchanged if an exchange is available.

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